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Rude behavior from operator

On Wednesday, July 28 around 2:00 p.m.. I dialed 411 for directory assistance. The computer could not understand the city, State ( xxxxxxxxxxxxx) and it went to an individual. However his speech/accent and phone issues made it hard to understand what he was saying, After 2 times of trying to understand him I said excuse me what? He then replied, "I asked you for what you were wanting" VERY rudely. I then replied "your a little rude arent you? to which he said "Mam your STUPID!!!! I would definitely not have him working on a phone with the public. It truly was an upsetting experience. All other times even if we cant understand each other, the operator has never been rude. I would definitely train individuals or dock their pay for such behavior.
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ID
#2721210 Review #2721210 is a subjective opinion of poster.
Preferred solution
Apology

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New Reviewer

Cancel service

411 Locals - Cancel service
Update by user Oct 31, 2020

This is Mark going to resolve but it's not resolved it still open pending case

Update by user Oct 31, 2020

Have not been resolved they've been dodging my phone calls I left a million messages and gave email's and no one even cares to return my call if I can ever get untangled with these people I'll never do it again

Update by user Oct 31, 2020

Lots of false promises no Real Results lots of phone calls to get more money but no leads no no no generated income just phone calls of them wanting money wanting money but not sending no customer not giving me anything but *** lies there big fax camp and I would warn anyone to never do business with them again

Original review posted by user Oct 31, 2020
I signed up for 411 local advertisement and what happen if I was contacted by them. told to pay $25 to begin my membership and say keep an eye out for Google confirmation card and once it come Google confirmation call comes in I was supposed to call them back give them the then there were going to start sending leads my way. Scam
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ID
#2258337 Review #2258337 is a subjective opinion of poster.
Pros
  • Sales pitch and the possibilities
  • Great results
Cons
  • Being taken for an expensive ridge
  • Hated
  • Hard to find them via phone
Loss
$150
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I think they are the one who’s been stealing our company sales calls...

411 Locals - I think they are the one who’s been stealing our company sales calls...
Cant have one call in almost a year! How was it possible? And i see that there is a new business name just like us that just came out around the time I enrolled their program... however, i dont have a proof and still hating this company because they massed up our...
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ID
#1919647 Review #1919647 is a subjective opinion of poster.
Cons
  • Never again
  • Not truthful
Loss
$2000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Using my business name without my permisdion